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Bexley Voice facilitates SEND Travel assistance parent engagement meetings. For more information please email: laraine.bexleyvoice@hotmail.com. |
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Parents and Carers who would like more information on how to access the SEND Travel/Transport in Bexley should contact:
Travel Assistance Commissioning Team (TACT) For further information about the travel assistance application, assessment and appeals process,email TACT: tact@bexley.gov.uk or write to TACT: Civic Offices, 2 Watling Street, Bexleyheath DA6 7AT or call 020 3045 4321 and ask for TACT. Bexley Integrated Transport Service (BITU) Once travel assistance has been agreed any concerns regarding the provision of the service should be made to BITU email: bitu@bexley.gov.uk or write to BITU: Civic Offices, 2 Watling Street, Bexleyheath DA6 7AT or call 020 8303 7777 and ask for BITU. Bexley Accessible Transport Scheme (BATS) Parents/carers of pupils who are not eligible for travel assistance from the Council but would like their child to be travel trained, can make enquiries to BATS by calling: 013 2231 1333 or by visiting www.bexleyct.co.uk. |
2019 Travel Assistance Appeals: If an application for travel assistance is not approved by the Council, or the parent/carer disagrees with the type of assistance being offered, parent/carers have a right of appeal. If you wish to appeal, please do so by emailing Transport.appeals@bexley.gov.uk and requesting a form or by downloading the appeals form on the local offer website: http://www.bexleylocaloffer.uk/content/28050 Please read the appeal information by clicking on the letter below: 
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Frequently Asked Questions (FAQs)
For the answers to the questions, please visit Bexley's Local Offer for more information.
http://www.bexleylocaloffer.uk/Search/transport
For the answers to the questions, please visit Bexley's Local Offer for more information.
http://www.bexleylocaloffer.uk/Search/transport
- How do I apply for travel assistance?
- Do I need to apply each year?
- What will happen if my child’s address changes?
- What happens if my child changes school?
- What type of travel assistance will be provided?
- When is travel assistance not provided?
- What standards are expected of school transport contractors and drivers?
- If the transport is late or does not arrive, what should I do?
- Lost Property – what if my child leaves something behind on school transport?
- Who should I contact if I have any concerns regarding my child’s transport?
- What happens in the event of adverse weather conditions?
- Can parents travel on school transport?
- Are changes ever made to school transport?
- What can I do if I am not happy with the decision about entitlement to help with transport?
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BITS (Bexley Independent Travel Scheme) Travel Training is available to socially-disadvantaged children and SEN children and adults with learning, mobility, mental health or sensory difficulties in Bexley and can be booked by a special needs school, care provider or by Bexley council to assist an individual in becoming independent and confident using public transport.
Please visit: www.bexleyct.co.uk/traveltraining.php Independent travel: If your child currently receives transport to school organised by the local authority but would prefer to travel independently, they may be eligible for School Independent Travel Training. This will also support their access to short breaks. For more information, please contact Bexley's SEN Transport on 020 3045 4431 |
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SENTAS HOME - SCHOOL/COLLEGE TRAVEL ASSISTANCE INFORMATION
“Sentas is a non-profit Community Interest Company which provides parents and young adults with information, advice and advocacy around issues with SEN home to school and college transport.
Website: http:/sentas.co.uk/
Sentas Helpline
Call our free helpline for information and advice on home to school/college transport. We can advise on:
Contact the helpline on: 07986768085
Advocacy support
Sentas can support your appeal against an LA decision to refuse to provide home to school/college transport from start to finish. This involves writing all appeal letters, liaising with the LA on your behalf (should you wish) and making a complaint to the local Government ombudsman should we not win the case using the Local Authority internal appeals process.
Fees – £50 to take on your transport case from start to finish, through the Local Authority home to school transport appeals process and including complaints to the Local Government Ombudsman should this be required. Should we fail to win your case we will return you £25.
For families on Low Income (i.e household income less than £17,000) this charge is halved and should we fail to win your case we will return you £10.
Website: http:/sentas.co.uk/
Sentas Helpline
Call our free helpline for information and advice on home to school/college transport. We can advise on:
- eligibility for home to school/college transport
- application for home to school/college transport
- how to appeal a local authority decision to refuse transport assistance
- signpost you to relevant sections of law and Government guidance to support appeals against LA decisions
- any other questions regarding home to school/college transport
Contact the helpline on: 07986768085
Advocacy support
Sentas can support your appeal against an LA decision to refuse to provide home to school/college transport from start to finish. This involves writing all appeal letters, liaising with the LA on your behalf (should you wish) and making a complaint to the local Government ombudsman should we not win the case using the Local Authority internal appeals process.
Fees – £50 to take on your transport case from start to finish, through the Local Authority home to school transport appeals process and including complaints to the Local Government Ombudsman should this be required. Should we fail to win your case we will return you £25.
For families on Low Income (i.e household income less than £17,000) this charge is halved and should we fail to win your case we will return you £10.